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Questions, Answered.
Frequently Asked Questions
Standard Cleaning is best for regular maintenance. Deep Cleaning includes more detailed attention to areas like baseboards, window sills, cabinet exteriors, detailed kitchen and bathroom scrubbing, and built-up dirt and grime.
Yes. Recurring clients receive an automatic discount on every visit:Weekly cleanings — 15% off every visitBi-weekly cleanings — 10% off every visitMonthly cleanings — 5% off every visit
Your selected time is an arrival window, not an exact appointment time. Your cleaning professional may arrive at any time within that window. This gives us flexibility for traffic, travel time, and the needs of the home before yours.
Not at all. Many clients provide entry instructions and return to a freshly cleaned home. We’ll keep you updated and make sure your home is secured when we’re finished.
We currently serve Cypress, New Caney, Porter, Spring, Tomball and The Woodlands.
We kindly ask for at least 24 hours' notice if you need to reschedule your appointment. Changes made with more than 24 hours' notice are always free.Changes made within 24 hours may be subject to a rescheduling fee, especially if your cleaning professional has already been assigned or is en route. We understand emergencies happen and will always do our best to accommodate you.
Cancellations made more than 24 hours before your appointment are free. Cancellations within 24 hours may be subject to a $50 cancellation fee. If you have an emergency, please let us know as soon as possible and we'll do our best to work with you.
Your satisfaction matters to us. If something was missed, please let us know within 24 hours of your cleaning and give us the opportunity to make it right.
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